The Benefit Coordinators satisfaction survey

 
The Benefit Coordinators 
4127 New Prue Rd. 
Sand Springs, OK  74063 
v (918) 245-1400  f (707) 516-1429 

Greetings,

Thank you, in advance, for taking your time to complete our customer satisfaction survey. Your input will assist us in continuing to provide quality service to future participants. We will only ask you to answer several questions and provide some general comments.

You are eligible to complete this survey if you completed an appointment with one of our Benefit Coordinators. The purchase of one of our products IS NOT required to participate. For your voluntary participation, in this survey, you will entered in our drawing for a valuable gift. Our winner will receive a $100.00 Wal-Mart gift card.

Again, thank you for your help.

John Sanders
Director
The Benefit Coordinators

 
   
Name: *
Address:
City, State, and Zip: *
Cell:
Phone:
Your Benefit Coordinator's name: *
Appointment date: *
Rate this item: Scale:
1) When you received a call from our appointment setter. Did he/she act in a professional and knowledgeable fashion? 
Not at all  Very little    Average   Somewhat  Very much

Comments:
2) Was the appointment time set for you convenient?  
Yes   No

Comments:
3) Was your Benefit Coordinator on time for the appointment?   
Yes   No

Comments:
4) Did you find your Benefit Coordinator professional. Treat you with respect and maintained professional conduct?  
Not at all  Poor    Average   Somewhat   Very much

Comments:
5) Did you find your Benefit Coordinator to be informative? (Ensured you were fully informed)
Not at all  Poor    Average   Somewhat  Very much

Comments:
6) Did you find your Benefit Coordinator helpful? (If you had an additional need did, the Benefit Coordinator attempt to meet this need)
Not at all  Poor    Nothing special   Somewhat  Very much

Comments:
7) Did you find the information presented by your Benefit Coordinator useful?
Not at all useful  Very little    Average   Somewhat   Very much

Comments:
8) Did you enroll in any of the products offered by your Benefit Coordinator?
Yes   No

Click the product(s) you choose to enroll?

 

 

 
Term life insurance product Short-term Disability or Critical Illness
Equity based product (mutual fund) Madison National Life (Insurance/Annuity product, Roth IRA)
   
My product is not listed I don't remember
9) As of this date have you received any information from the companies in which you enrolled?
Yes   No

Comments:
   
   
10) In review - judging from your overall experience, would you or have you referred us to your fellow coworkers? If yes, please list in the space provided.
Yes  No

Comments:
 

 

11) How could we improve our service?
 

 

 * - Required information.
 

 

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